Frequently Asked Questions

Direct answers about using Biet Al Reef, business accounts, stores, Weyaak, plans and policies.

About Biet Al Reef

What is Biet Al Reef?

A UAE digital platform organising access to companies, service providers, products and business tools across construction and related services.

Is it only a business directory?

No. The directory is one part of the ecosystem, which also includes marketplace, stores, business tools, plans and Weyaak.

Accounts & stores

Does registration mean immediate publishing?

No. Publishing depends on completed business data, verification, account status, plan and permissions.

Are listing limits unlimited?

No. Quotas, plans and permissions control what can be saved, published and managed.

Weyaak AI

What is Weyaak?

An intelligent business assistant inside Biet Al Reef that works with account context, data and available permissions.

Does Weyaak make final decisions?

No. It helps with understanding, organisation and preparation while final decisions remain with authorised users.

Plans & policies

Where can I review the current plan?

Use the Business Plans page or contact customer service before activation.

How do refunds work?

Review the Refund Policy and subscription terms because eligibility can be affected by activated services and external costs.

Still need an answer?

Ask us
For companies, factories, workshops and service providers

Showcase your business and services on Biet Al Reef

Join the Biet Al Reef directory with a professional profile that presents your main activity, specialisations, services, products and coverage areas, helping customers and search engines find your company in the right location and category.

Structured business profileLocation and specialty discoveryCustomer enquiries
Talk to the onboarding team