Policy

Refund Policy

A clear framework for requesting a subscription refund during the announced period, subject to plan terms and any services or external costs already activated or delivered.

30 days

Announced request period, subject to terms.

Eligibility review

Account status and activated services are reviewed.

Delivered costs

External or delivered costs may affect the refundable amount.

How to request a refund

01

Contact support

02

Provide subscription details

03

Eligibility and amount are reviewed

Contact customer service
For companies, factories, workshops and service providers

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